SabiPT AI User Privacy Policy

Interaction & Multimodal Data

We process the text prompts, voice and speech audio streams, uploaded documents, images, videos, and SabiBook research materials (such as sources for Audio/Video Overviews, Quizzes, Flashcards, and Mindmaps) that you submit so our AI can generate accurate, culturally grounded responses.

Account, Cultural & Plan Profile Information

When you register or update your profile, we collect your name, email address, avatar, preferred African or international language, cultural focus preferences, active subscription plan tier (Free, Sabi Africa, Sabi Pro, Over Sabi, Sabi Work / Business, SabiPT for Schools, or SabiPT Forensic), and—where applicable—your Organization ID, unit role, and seat assignment.

Billing, Subscription & Trial Verification Data

When you subscribe to a paid plan (monthly or annual) or redeem a promotional trial (such as the 1-Month Sabi Africa Free Trial or the 2-Month SabiPT Forensic Organization Trial), payments are processed directly by PCI-DSS Level 1 certified gateways (Paystack and Stripe) or mobile app stores (Apple App Store and Google Play). SabiPT stores only billing metadata—such as subscription status, billing cycle, plan tier, transaction references, token quota balances, and trial eligibility flags—and never stores raw credit/debit card numbers or CVV codes.

Technical, Device & Usage Telemetry

We collect IP address (used in part to detect regional currency preferences between NGN and USD), device and browser metadata, active session identifiers, and token/feature usage counters to enforce plan limits, prevent abuse, and maintain system reliability.

Feedback & Support Data

Information, screenshots, or diagnostic logs you voluntarily submit through our Feedback tool or customer support channels to help us improve cultural intelligence and resolve technical issues.

Organization, Team & Campus Administration

If your account is provisioned under Sabi Work (Business), SabiPT for Schools, or a SabiPT Forensic organization, your organization administrator or unit leader can view membership rosters, seat tier allocations (such as Over Sabi or Sabi Pro seats), and aggregate workspace status. Shared organization knowledgebases are accessible only to authorized members of that specific organization.

Promotional Trial Data (1-Month Sabi Africa & 2-Month Forensic Trial)

To administer promotional trials fairly, we record whether an account has redeemed a promotional trial (hasRedeemedAfricaTrial), along with the trial start and expiration timestamps. Standard SabiPT promotional trials run for 1 month (30 days) on the Sabi Africa plan, while verified SabiPT Forensic organization accounts receive a 2-month Sabi Africa trial window.

No Sale of Personal Data

SabiPT AI never sells, rents, or trades your personal data, conversation history, voice recordings, or uploaded files to third parties or advertisers.

Trusted Infrastructure & Billing Subprocessors

We share limited data only with vetted service providers necessary to operate our platform under strict confidentiality and Data Processing Agreements (DPAs):

• Paystack: Processes Nigerian Naira (NGN) and African regional card, bank transfer, USSD, and Apple Pay transactions.
• Stripe: Processes USD and global credit/debit card, Apple Pay, Google Pay, and promotional trial verification checkouts.
• Apple App Store & Google Play Store: Processes mobile in-app subscriptions (sabi_africa, sabi_pro, over_sabi, schools, and business monthly/annual tiers).
• Google Cloud / Firebase: Provides AES-256 encrypted database storage, authentication, and secure media hosting.
• Resend: Delivers transactional account, organization invitation, and billing emails.

User-Initiated Sharing

When you choose to share a conversation thread, generated image, or generated video via a public link or social media sheet (WhatsApp, X, Facebook, LinkedIn, Telegram, or native device share), only the specific content or media file you select is shared.

Legal Compliance

We may disclose information only when strictly required by applicable law, regulation, or valid court order.

Access & Data Portability (Export Data)

You can request copies of your personal data or export your data directly in a structured, machine-readable format anytime from Settings → Privacy & Security → Export Data.

Memory & AI Training Controls

In Settings → Privacy & Security, you can manage 'Memory Preferences' (toggling whether SabiPT remembers context across chats or searches reference chats) and toggle 'Help Improve SabiPT' on or off at any time.

Rectification

You may update or correct your profile details, preferred language, cultural focus, and organization settings directly from your account dashboard.

Erasure & Account Deletion

You can delete individual chat threads, SabiBook notebooks, or generated media at any time, or request complete deletion of your account and associated personal data.

Restriction & Objection

You have the right to restrict or object to specific processing activities, including promotional communications or optional analytics.

Encryption in Transit and at Rest

All communications with SabiPT AI are encrypted in transit using TLS 1.3 / SSL, and all stored transcripts, SabiBook materials, and user records are encrypted at rest using military-grade AES-256 encryption.

Isolated Execution & Access Governance

Coding sessions, document analysis, and forensic workflows run in containerized, isolated environments. We enforce strict role-based access controls (RBAC), least-privilege employee policies, and multi-factor authentication across our production infrastructure.

Exclusive Use of SabiPT's AI

SabiPT's proprietary AI is the only AI used across the platform. No third-party AI models (such as Gemini or other external AI engines) are utilized to process your interactions, prompts, or conversation content. Only SabiPT's AI powers all conversational intelligence, cultural adaptations, and feature responses.

Data Isolation & Zero Data Retention

All AI processing within SabiPT operates under strict enterprise data isolation with Zero Data Retention policies, ensuring user data is never retained, logged, or shared for external model training or secondary purposes.

Google Limited Use Compliance Statement

The use of raw, derived, or aggregated user data received from Google Workspace APIs will adhere to the Google Workspace API User Data and Developer Policy, including the Limited Use requirements. SabiPT's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

No Data Transfer for AI Model Training

SabiPT does not use, transfer, or sell Google user data—including raw, aggregated, or derived data—to develop, improve, or train foundational or generalized machine learning and artificial intelligence models. User data received from Google Workspace APIs (including Google Docs, Google Drive, and Google Photos) is processed exclusively to perform explicit, user-initiated actions requested by the user, such as exporting formatted documents to Google Docs or analyzing user-selected attachments.

We retain your account profile, conversation threads, and SabiBook workspaces for as long as your account remains active so you can seamlessly access your history across web and mobile devices. When you delete a conversation or your account, active records are purged promptly from our user-facing databases, while statutory billing invoices and tax records are retained only as required by applicable financial and tax laws.

We may update this Privacy Policy periodically to reflect new subscription plans, AI capabilities, or regulatory requirements. Material updates will be posted on this page with an updated Effective Date. Your continued use of SabiPT AI following such updates constitutes acceptance of the revised policy.

For questions regarding your privacy, plan data protections, data security, or to exercise your statutory data rights, please contact our Manager of Privacy at info@sabipt.com.